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Collins Performance Adapters

Customer Service

Shipping & Delivery
All products that are shipped, using our "Free Shipping" option, will be shipped through USPS, or UPS ground. Shipping can take up to 8-9days depending on weather delays in your area. Adapters and adaptation equiptment that is out of stock or in process, can take up to 30days to get shipped out. We ship international, but if you need a product by a certain time feel free to call us to confirm stock and shipping times at 803-792-7189.
Privacy & Security
Your privacy is our main concern and we do not share your information. All transactions take place over an encripted connection to prevent any loss of information.
Returns & Replacements
All returns are at the descretion of Collins Performance Technologies. to place a return, simply call 803-792-7189, and obtain an RMA # from a representitive. If we grant the return, you must put the RMA number on the box that you are shipping the products back in. All returns are subject to a 15% restocking fee, and we do not return the intial shipping charge. Do Not Ship returns back without an RMA number. All returns are shipped to:
Collins Performance Technologies
Attn: Returns Department RMA # _______
4911 Traylor Avenue
Sarasota, FL 34234 
Ordering
All ordering is processed through our Magento website which uses an up to date shipping API to gather the best possible price for shipping to your destination. All orders placed during the day from 8:00a.m.-1:00p.m. are shipped the same day (depending on the in stock availibility of the parts). If products become out of stock, we ship the products immediately once they become back in stock. If you have any question regarding ordering feel free to call 803-792-7189.
Payment, Pricing & Promotions
When we have a promotion, it typically lasts the duration of the event surrounding the promotion. for example our "Black Friday" promto
Viewing Orders
Simply create a user name and password to sign into our website. From there, you can add products to a cart, purchase products and view the status of your order. 
Updating Account Information
Simply sign into our website using your username and password to update any of your account information. If you have any questions regarding your account information feel free to call 803-792-7189.